Warranty and Returns:
All VAF loudspeakers and SoundWall products are covered by a 3-year warranty against manufacturing defects with an option to extend the warranty, at no charge, to 10 years. The warranty on subwoofers is 12 months with the option to extend to 3 years. 12 months only on electronic components.
For more details about the conditions of our extended warranty and how to register your product, please ask a member of our sales team or visit vaf.com.au and click on Vaf Speaker Warranty at the bottom of the home page.
VAF also offers a 30-day money-back returns policy on all standard speakers excluding SoundWall and customised finish orders. Further details are available at vaf.com.au and click on 30-day money-back at the bottom of the home page.
In addition to the above, the Australian Competition and Consumer Act 2010 (including the Australian Consumer Law) (ACL), as well as other Australian laws, guarantee certain conditions, warranties and undertakings and give consumers other legal rights. In Australia, VAF’s products come with guarantees that cannot be excluded under the ACL. Nothing in these terms and conditions purports to modify or exclude the conditions, warranties, undertakings or other legal rights in the ACL and other Australian laws.
Goods manufactured by VAF and found to be defective will be repaired or replaced free of charge if delivered carriage paid to VAF within their applicable warranty period. Subject to applicable rights under the ACL, in the case of faulty goods not manufactured by VAF, the purchaser is entitled only to such benefits as the manufacturer or distributor of those goods provide to VAF or the purchaser.
Payments and Deposits:
Full payment must be made by the purchaser before goods leave the VAF premises.
Through our website, payment may be made by Visa, Bankcard, Mastercard or Amex credit cards.
Management Services, Installation and Setup:
If a purchaser requests VAF to perform installation, project management and/or other services, VAF will provide a written estimate or quote for this work, containing applicable hourly rates to be charged to the purchaser. Payment terms will be as specified in the estimate/quote, and will generally involve weekly invoices for work performed as a project or installation progresses. Issues that arise as a result of the building structure, or compatibility of various electronic components or systems, may necessitate variations to initial estimates/quotes.
If VAF is engaged to provide on-site installation services, you agree to ensure that the installation site is reasonably accessible, safe and free of hazards.
Payments not received by their due date(s) are subject to a 1.5% per month late payment charge.
Terms & Conditions: Lay-Buy
Terms and Conditions: PUT IT ON LAY-BUY
Layby Terms, agreements and contract
Lay-Buy Financial Solutions Pty Ltd trading as www.lay-buys.com has identified core principles we believe are integral and imperative for all Lay-Buy agreement deals transacted through our PUT IT ON LAY-BUY powered by PayPal checkout payment option to be fair and reasonable per the Fair Trading Act 1999.
The following principles below therefore make up the Terms & Conditions for any Lay-Buy or Layby contract and related transactions entered into. This applies to all and any lay-by contract template utilized by both the vendor or consumer:
1 Record of Payment
A record of payments transaction history will always be available for both the merchant and buyer, recording all amounts paid to date and the date and value of all future pending payments as per your agreed lay-by policy.
2 Storage and Identification of Lay-Buy Products
Product’s on Lay-Buy will be set aside and stored separately from other products. Products will be clearly identified as ‘Lay-By contract’ products by a number or some other identification.
3 Cancellation of Lay-Buy by Buyer
The buyer may cancel their LayBy agreement form at any time before delivery of products and on delivery of products if the products are damaged by so advising seller in writing or if a seller agrees, orally. If a buyer cancels a Lay-Buy, the seller will, if so requested by the seller, give the buyer a “cancellation statement” which sets out-
a) The purchase price of the products; and
b) Advise customer of the cancellation fee payable to the seller under all Lay-By terms and conditions; and
c) The total amount paid under the Lay-Buy; and
d) Any amount owing to either the buyer or seller under the layby terms on the cancellation of the Lay-Buy. If the seller does not accept the buyer’s oral cancellation it is obliged to give/send the buyer a duly completed Lay-By Form of Cancellation immediately.
4 Cancellation of Lay-Buy by Seller
The seller under a Lay-Buy must not cancel it unless –
a) The buyer breaches a term of the Lay-Buy; or
b) The seller stops trading; or
c) The products are no longer available
5 Cancellation on a breach by Buyer
If a buyer has breached a term of a Lay-Buy and the seller intends to cancel the Lay-Buy, before doing so the seller must –
a) Give the buyer notice of the seller’s intention to cancel the Lay-Buy; and
b) Allow the buyer at least 14 days within which to rectify the breach; and
c) The notice to be given has to be: I) in writing, sent to the buyer’s last known address, or, if the buyer so agrees, orally; and
II) must specify the breach of the Lay-Buy for which the Lay-Buy is being cancelled; and
III) must state the time within which the buyer must rectify the breach;
IV) must state the matters listed below:* the purchase price of the products;
* all cancellation charges payable under the agreement; and
* the total amount paid under the Lay-Buy;
* any amount owing to either the buyer or seller under the terms of the Lay-Buy on the cancellation of the Lay-Buy.The Lay-Buy is cancelled at the end of the period specified in the notice unless the buyer rectifies the breach before then or the Seller agrees not to cancel it.
6 Cancellation where business closes
If Seller under a Lay-Buy agreement proposes to stop trading before the agreement is completed, Seller must give notice of the proposal to the buyer and must either –
(a) allow the buyer 7 days within which to complete the agreement; and
(b) cancel the Lay-Buy
7 Cancellation where products not available
If the products are no longer available, the Seller must cancel the Lay-Buy and refund all monies to the buyer.
8 Effect of Cancellation
Subject to the above, when a Lay-Buy is cancelled by either party, Seller must refund all money paid within 14 days less an AUD 25 cancellation fee. Some circumstances prohibit Seller from keeping the cancellation charge. These include but are not limited to, situations where the products are damaged or not delivered or where Seller has breached a term of the Lay-Buy statement.
9 Cancellation Charge
Seller shall charge the buyer an AUD 25 cancellation fee under the terms of all Lay-Buy deals.
10 Banking Charges back Fees
The seller shall be entitled to pass on to the buyer all chargeback fees received by any given bank for any given customer charge back from any given Lay-Buy deal.
11 Service Fee
Seller shall not charge the customer any interest charges, membership fee or service fee on any Lay-Buy sales transaction. Lay-Buy Financial Solutions Pty Ltd trading as www.lay-buys.com charge an admin fee, which is a once-off 0.9% of the total order value at checkout. The buyer will pay this amount to Lay-Buys at checkout at the time of paying the down payment. This fee is an admin fee and is therefore not refundable.
12 Lay-Buy Reporting
Seller shall have reporting in place for all Lay-Buy deals covering Down Payment made, Lay-Buy period, Frequency of payments required, Payment amount required per instalment; and a full record of all payments made to-date (amount and date on which made).
The seller will only dispatch the buyer product/s after receiving the final instalment payment for all Lay-Buy deals.
14.1 This Agreement shall be binding upon, inure to the benefit of, and be enforceable by the representatives, successors and assigns of the parties hereto.
14.2 This Agreement may be amended only by a written instrument duly executed by all parties hereto.
14.3 The parties hereby represent and warrant that each of them has full legal right, power and authority to enter into this Agreement and to carry out its obligations hereunder.
14.4 This Agreement may be executed simultaneously in one or more counterparts, each of which shall be deemed an original but all of which together shall constitute the same instrument.
14.5 Article headings contained herein are for reference purposes only and shall not in any way affect the meaning or interpretation of this Agreement.
Except as described above under the heading “Warranty and Returns”, no further warranties, representations or guarantees apply to VAF’s products or are given, and to the maximum extent permitted by law, warranties implied by statute or otherwise are hereby expressly excluded, and the purchaser hereby releases VAF from all liability for any consequential loss or damages, even if such loss/damage was reasonably foreseeable. No warranty is given as to the fitness or suitability of any VAF product for any specific application or use.
All prices are subject to change without notice but if quoted such quotes will stand for thirty days unless otherwise stated in writing.
Title to products shall pass to the purchaser upon the later of (a) payment by the purchaser of the full amount due for the products supplied by VAF; and (b) delivery by VAF to a carrier, or upon despatch from VAF's premises if no carrier is involved. In all cases, risk shall pass at the moment that goods leave VAF’s premises irrespective of whether freight or despatch charges are paid by the purchaser or not.
While VAF will use reasonable efforts to accommodate variation requests, no variation of an order after the date of invoice shall affect the liability of the purchaser unless the written consent of VAF is first had and obtained.
Delay in shipment or delivery due to any reason whatsoever whether beyond the control of VAF or not shall give rise to any claim for cancellation or consequential damages.
Where the products include plans, drawings, specifications and/or associated schedules and details, no responsibility is accepted by VAF for any errors or omissions on or to those products, nor for misconstruction or misinterpretation thereof during subsequent manufacture or construction.
Any property lodged with VAF to purchase shall be stored by VAF at the depositor's risk.
Without limitation of the foregoing, the subsequent giving or issuing of an order for products by the purchaser to VAF shall be deemed to be an acceptance that these terms and conditions apply to that subsequent order.